Terms of service

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You are responsible for maintaining the security of your account credentials.

SECTION 2 - OUR PRODUCTS

We strive for accuracy, but colors and appearance may vary depending on your device settings. All product descriptions and pricing are subject to change without notice at our sole discretion.

SECTION 3 - ORDERS & FULFILLMENT (Updated)

When you place an order, it is an offer to purchase. ASWAQ USA INC reserves the right to accept or decline your order for any reason.

  • No Cancellations: Please review your order carefully. Orders cannot be cancelled once they are submitted to the brand/supplier.

  • Fulfillment Rate: Due to brand restrictions, we cannot guarantee a 100% fulfillment rate. By placing an order, you agree to accept whatever quantities are successfully fulfilled and delivered.

  • Return Policy: Your purchases are subject to our Refund Policy, which states that all sales are final due to the nature of our beauty and personal care products.

SECTION 4 - PRICES AND BILLING

Prices do not include taxes, shipping, or customs charges unless stated. You agree to provide current, complete, and accurate purchase and account information for all transactions.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates and are not guaranteed. ASWAQ USA INC is not liable for delays caused by carriers, brand restrictions, or transport operator queues. Risk of loss passes to you once the product is transferred to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content, logos, and designs are owned by ASWAQ USA INC or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

SECTION 7 TO 13 - USAGE & RESTRICTIONS

These sections cover third-party tools, links, and prohibited uses (such as harassment, IP infringement, or using automated scraping tools).

SECTION 14 - AGENTS & AI TOOLS

Any autonomous software (Agent) interacting with our Services must identify itself in the user agent string as Agent/[agent name] and must not attempt to circumvent CAPTCHAs or security measures.

SECTION 15 TO 23 - LEGAL DISCLAIMERS

Includes Limitation of Liability, Indemnification, and Governing Law. These sections protect ASWAQ USA INC from legal claims arising from technical errors or third-party actions.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Trading Name: ASWAQ USA INC

  • Email: a.alwazir@aswaqusa.com

  • Business Address: 1308 South Loop West, Houston, TX 77054, US

  • Phone Number: +1 (713) 231-6731