Privacy policy

Privacy Policy

Last updated: May 4, 2026

ASWAQ USA INC operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ASWAQ USA INC is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

1. Personal Information We Collect

We collect various types of information to provide and improve our Services:

  • Contact Details: Name, billing/shipping address, phone number, and email address.

  • Financial Information: Payment card details, transaction history, and payment confirmations.

  • Account Information: Username, password, and security preferences.

  • Transaction Information: Items viewed, cart activity, wishlist, and purchase/cancellation history.

  • Usage & Device Info: IP address, browser type, device identifiers, and interaction data.

2. How We Use Your Information

  • Service Delivery: To fulfill orders, process payments, and manage your account.

  • Marketing: To send promotional communications and show personalized advertisements.

  • Security: To prevent fraud, authenticate accounts, and ensure a safe shopping experience.

  • Legal Compliance: To comply with applicable laws and respond to legal processes.

3. Disclosure of Personal Information

We may share your data with:

  • Shopify & Vendors: For IT management, payment processing, and fulfillment.

  • Marketing Partners: To provide targeted advertising.

  • Legal Authorities: When required by law or to protect our rights.

  • Corporate Affiliates: Within our business group for operational purposes.

4. Relationship with Shopify

Our store is hosted on Shopify. They process your personal information to provide the infrastructure for our Services. Shopify may use your data for enhanced features and personalized advertising across different merchants. For more details, visit the Shopify Consumer Privacy Policy.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access/Know: Request a copy of the data we hold.

  • Deletion: Request that we erase your personal information.

  • Correction: Request updates to inaccurate information.

  • Opt-out: Direct us not to "sell" or "share" data for targeted advertising.

  • Unsubscribe: Opt-out of marketing emails at any time.

6. Security and Retention

We implement industry-standard security, but no method is 100% secure. We retain your information only as long as necessary to provide Services, resolve disputes, or comply with legal obligations.

7. International Transfers

Your data may be transferred and processed outside of your country of residence, including to the United States. We rely on recognized transfer mechanisms (like Standard Contractual Clauses) to ensure your data is protected.

8. Children's Data

Our Services are not intended for children. we do not knowingly collect personal information from individuals under the age of majority.

9. Contact Us

For any questions regarding this policy or to exercise your rights:

  • Email: a.alwazir@aswaqusa.com

  • Address: 1308 South Loop West, Houston, TX 77054, US